At Hot Leather Jacket, we want you to be completely satisfied with your purchase. We have a simple and straightforward return and exchange policy to ensure your shopping experience is hassle-free. Please review the guidelines below:

20-Days Return and Exchange Policy:
We offer a 20-day return and exchange policy. If you have any inquiries or need assistance, please contact us via email. Our dedicated customer support representatives will promptly respond to your request within 24 hours. Kindly note that after the 20-day period, we are unable to process any returns or exchanges.

Initiating the Return Process:
To initiate a return or exchange, please email us at within 24 hours of receiving your order. In your email, clearly state whether you would like a refund or an exchange. For exchanges, we need to verify if the correct size is available.

Requirements for Returns:
All returns must be made within 20 days of receiving your order. Please provide us with your order number, a brief summary of the reason for the return (including any available images), the original packaging, logos, and any other relevant details regarding your product usage. This information will help us understand the possible defect and facilitate the return process.

Exchange Availability:
Exchanges are subject to availability. Please note that the item you wish to exchange for must be in stock. If the desired item is not available, we will provide a refund instead.

Product Eligibility for Returns:
If we receive a product that violates our rules or shows signs of misuse, we reserve the right to decline the return and refund request.

Importance of Tags:
Please ensure that the tag is intact on the product when returning it to our warehouse. Products without the tag will not be eligible for a refund.

Shipping Charges for Non-Defective Returns:
If you wish to return a product without a valid reason, shipping charges will be applicable.

Customized Jackets:
Customized jackets, made specifically based on your request, are not eligible for returns or exchanges. We ensure that each customized jacket is crafted to your specifications.

Defective Product:
If you believe you have received a faulty item or one that differs from what you ordered, please email us within 24 hours at Include your order number, pictures of the product, and any other relevant details about your usage of the product. This information will help us understand the possible defect and facilitate a refund or replacement if necessary.

Cancellation of Orders:
If you wish to cancel your order, please submit a cancellation request within 24 hours. If the cancellation is made within 24 hours, we will refund the full amount to your account. However, certain provisions apply for cancellations made after the 24-hour period. Please note that canceling an order after 24 hours will result in an automatic 25% deduction from your paid amount.

Size Issues:
To avoid any size-related issues, please double-check your measurements before making a purchase. If you find that the size is incorrect (runs small or large), kindly email us at We will assist you in finding a suitable solution.

At Hot Leather Jacket, we strive to ensure your satisfaction with every purchase. If you have any questions or need further assistance regarding our return and exchange policy, please don't hesitate to reach out to us.